Privacy Policy

Risonai Tech (“we”, “our”, “us”) is an AI automation and product engineering agency registered in India (GSTIN: 06CDBPS8926D2ZE), operating from 196, Ground Floor, New RK Puram, Panipat 132103, India.

We build agentic AI systems, autonomous AI agents, n8n workflows, SaaS platforms, and operational infrastructure for businesses. Our website is accessible at risonaitech.com.

Questions about this policy? Contact us at hello@risonaitech.com.

We collect information in the following ways:

• ✓Contact form submissions: When you reach out to us via our website contact form, we collect your name, email address, phone number, company name, and the content of your message.
• ✓WhatsApp inquiries: If you contact us via WhatsApp, we receive your phone number and any information you share in the conversation.
• ✓Cookies & analytics: We use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our website. This may include your IP address, browser type, pages visited, and referral source. See our Cookies Policy for details.
• ✓Business correspondence: During project discussions and engagements, we may collect additional business information you voluntarily share with us.

We use the information we collect to:

• Respond to your enquiries and project requests
• Provide and improve our services
• Send you project updates and relevant communications you have requested
• Analyse website usage patterns to improve user experience
• Comply with legal obligations
• Prevent fraud and ensure the security of our systems

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We process your personal data under one or more of the following lawful bases:

• Consent — where you have given us explicit permission (e.g., contact form submission)
• Legitimate interests — to improve our website and services, and to prevent fraud
• Contract — where processing is necessary to deliver agreed services
• Legal obligation — where required by applicable law

We may share your data with trusted third-party service providers solely to operate our business and deliver our services. These include:

• Google Analytics — website analytics (anonymised where possible)
• Email service providers — to deliver correspondence
• Cloud hosting providers — to host our website and infrastructure (e.g., Vercel)
• WhatsApp Business API — for messaging communications

All third-party processors are contractually required to handle your data securely and only for the purposes we specify. We do not allow them to use your data for their own marketing.

We may also disclose data if required by law, court order, or to protect the rights and safety of Risonai Tech, our clients, or the public.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact enquiries: Up to 2 years from the date of last contact, unless a project engagement commences
• Client project data: Retained for the duration of the project plus 3 years for legal and accounting purposes
• Analytics data: Per the retention settings of our analytics provider (typically 14–26 months)

Upon expiry of the retention period, data is securely deleted or anonymised.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request we correct inaccurate or incomplete data
• Deletion— request we delete your personal data (“right to be forgotten”)
• Objection — object to processing based on legitimate interests
• Portability — request your data in a machine-readable format
• Withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, email us at hello@risonaitech.com. We will respond within 30 days.

We use cookies and similar tracking technologies to enhance your experience on our website. For full details of the cookies we use, their purpose, and how to manage them, please refer to our Cookies Policy.

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

• HTTPS encryption across our website
• Access controls limiting who can access personal data
• Regular security reviews of our systems and processes

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your data may be processed in countries outside India by our third-party service providers (such as Vercel or Google). Where such transfers occur, we ensure that adequate safeguards are in place in accordance with applicable data protection laws.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last updated” date. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us: