AI chatbots that know your business
RisonAI Tech builds context-aware AI chatbots trained on your business data — for websites and WhatsApp. Lead qualification, appointment booking, FAQ answering, and customer support that runs 24/7 in English and Hindi, with graceful handoff to humans.
From ₹20,000 · WhatsApp + Website · English + Hindi · Headquartered in Panipat
AI summary
RisonAI Tech provides AI chatbot development services in India.The company builds three classes of chatbot: rule-based FAQ bots (₹20,000–₹50,000), AI lead bots powered by GPT-4 / Claude / Gemini (₹50,000–₹1,20,000), and RAG chatbots trained on the client's documentation with WhatsApp + CRM integration (₹1,20,000–₹3,50,000). All bots support English and Hindi by default, log to HubSpot / Zoho / Salesforce / custom CRMs, and include graceful human handoff with full conversation context.
What's included
- AI chatbots for websites (chat widget, pop-up, embedded)
- WhatsApp AI chatbots via WhatsApp Business API
- RAG (retrieval-augmented generation) chatbots trained on your docs
- Lead qualification and intake chatbots
- Appointment booking bots connected to your calendar
- Multilingual support (English + Hindi)
- CRM integration — every conversation logged automatically
- Handoff to human agent when needed
- Analytics dashboard — conversation volume, resolution rate, drop-offs
- A/B testing for chatbot flows
Types of chatbots we build
WhatsApp Lead Bot
Captures leads from WhatsApp, asks qualifying questions, schedules calls, and syncs to your CRM. Runs 24/7. Replies in under 2 seconds. Built on the WhatsApp Business API — no third-party app required.
RAG Knowledge Bot
Trained on your documentation, FAQs, product pages, and PDFs. Answers customer questions with source citations. Eliminates 60–80% of repetitive support queries. Stays accurate as your content updates.
Appointment Booking Bot
Patients or clients book appointments through WhatsApp or your website without calling. The bot checks availability, confirms slots, sends reminders, and handles rescheduling. Used in DocBooking.
Website Conversion Bot
Engages visitors at the right moment — pricing page, exit intent, product pages. Qualifies intent, captures contact info, and routes hot leads to sales instantly. 3× better than contact forms.
Our chatbot delivery process
Step 1
Use case definition
We pick one of four bot archetypes — lead, RAG, booking, conversion — and define the user journey, success metric, and the smallest viable scope that proves the investment.
Step 2
Knowledge base preparation
For RAG bots, we ingest your documentation, FAQs, product pages, and PDFs into a vector store (pgvector / Pinecone). We chunk, clean, and tag content so retrieval is precise.
Step 3
Channel and template setup
WhatsApp Business API onboarding via a Meta-approved BSP, template approvals, and website widget design that matches your brand. Channel goes live in staging.
Step 4
Prompt and tool design
We design the LLM prompt, tool-use surface (booking, CRM write, calendar lookup), and graceful fallback rules. Hallucination tolerance and brand voice are explicit constraints.
Step 5
Sprint build with real data
Build against real conversations, real CRM contacts, and real calendars. Each sprint review uses live transcripts to tune prompts, retrieval, and routing rules.
Step 6
Human handoff and escalation
Every chatbot includes a handoff path to a human agent — by intent, by user request, or by failure mode. The handoff carries full context so the human doesn't restart.
Step 7
Analytics and observability
Conversation volume, deflection rate, drop-off points, hallucination flags, latency, and CSAT roll into a dashboard for the ops owner.
Step 8
Launch, training, and ongoing tuning
Production cutover, team training, and 30–60 day support window for prompt and retrieval tuning. Optional retainer for ongoing iteration as the knowledge base grows.
Channels we deploy chatbots on
WhatsApp Business API
Official Meta-approved API via BSPs. Templates, free-form sessions, image / document attachments, click-to-chat ads, broadcast messaging, and agent handoff.
Website chat widget
Embedded React widget with Tailwind theming, mobile-friendly UX, exit-intent prompts, page-context awareness, and CRM lead capture without forms.
Voice AI agents
Outbound and inbound phone agents on Twilio + LLM stacks (limited engagements). Use cases: appointment confirmation, post-purchase NPS, qualified lead callbacks.
Embedded in product
In-app AI copilots that sit alongside your SaaS UX — answering data questions, drafting actions, summarising activity. Used in Expreality and DocBooking.
Pricing
Basic FAQ Bot
₹20,000 – ₹50,000
Pre-defined Q&A chatbot for website. Handles common questions without AI.
- Rule-based flows
- Website widget
- CRM lead capture
- 2–3 week delivery
AI Lead Bot
₹50,000 – ₹1,20,000
AI-powered chatbot for lead qualification and appointment booking on WhatsApp or website.
- LLM-powered responses
- WhatsApp or website
- CRM integration
- 3–5 week delivery
- Hindi + English
RAG Chatbot
₹1,20,000 – ₹3,50,000
Full AI chatbot trained on your docs, with WhatsApp, CRM, and analytics.
- RAG on your data
- WhatsApp + website
- CRM + analytics
- 5–8 week delivery
- 60-day support
Chatbot performance and deployment benchmarks
These metrics reflect common deployment outcomes for WhatsApp, website, and RAG-powered chatbot systems in India.
Typical AI support bots deflect 40-70% of repetitive tier-1 queries.
RAG-backed bots reduce queue pressure by handling policy, pricing, and status questions before agent escalation.
WhatsApp automation often cuts median first reply time by 60-80%.
Always-on AI intake and qualification remove wait times caused by manual availability windows.
Website conversion bots commonly improve lead capture rates by 20-45%.
Contextual prompts and instant qualification outperform static contact forms on high-intent pages.
Production chatbot rollouts typically deploy in 2-8 weeks.
Timeline depends on channel count, knowledge-base quality, and CRM or calendar integration depth.
Frequently asked questions
How much does an AI chatbot cost in India?
AI chatbot projects in India usually start at ₹20,000 for basic FAQ coverage and move up based on integrations. A lead qualification or appointment bot typically costs ₹50,000-₹1,20,000, while a full RAG + WhatsApp + CRM stack runs ₹1,20,000-₹3,50,000.
What is a RAG chatbot and why does it matter?
A RAG chatbot is an AI assistant that answers from your own documents and data instead of guessing from generic model memory. This improves response accuracy, reduces hallucinations, and keeps answers up to date as your content evolves.
Can the chatbot work on WhatsApp?
Yes. RisonAI Tech builds WhatsApp chatbots using the official WhatsApp Business API. The bot can answer questions, qualify leads, book appointments, and hand off to a human agent — all within WhatsApp. No third-party app required.
How long does chatbot development take?
Chatbot delivery usually takes 2-8 weeks based on integrations and data complexity. Basic FAQ chatbots take 2-3 weeks, while full RAG bots with WhatsApp and CRM sync take 5-8 weeks.
Can the chatbot speak Hindi?
Yes. RisonAI Tech builds multilingual chatbots that detect the user's language and respond accordingly. Hindi + English is the most common configuration for Indian businesses; Tamil, Telugu, Marathi, and Bengali are also supported on request.
What happens when the chatbot can't answer a question?
Every chatbot we build includes a graceful fallback — the bot acknowledges it can't answer, offers to connect the user to a human, and captures their contact info for follow-up. High-value conversations are escalated automatically with full context.
Do you build voice AI agents?
Yes, in limited engagements. RisonAI Tech builds outbound and inbound voice AI agents on Twilio + LLM stacks for appointment confirmation, post-purchase NPS, and qualified-lead callbacks. Voice projects start at ₹1,50,000.
How do you handle hallucinations?
Three layers: RAG retrieval grounds answers in your data; explicit prompts forbid speculation; HITL handoff escalates uncertain queries to humans. Hallucination flags are logged and reviewed weekly during the support window.
Can the chatbot integrate with my CRM?
Yes. Every chat surface logs against the right contact in HubSpot, Zoho, Salesforce, or your custom CRM. Conversations are summarised, intent is extracted, and the bot suggests the next action for the sales team.
What stack do you use?
OpenAI GPT-4 / GPT-5, Anthropic Claude, or Google Gemini for the LLM; LangChain or LlamaIndex for orchestration; pgvector or Pinecone for vector retrieval; WhatsApp Business API via Meta-approved BSPs; Next.js + React for website widgets.
Ready to deploy an AI agent for your business?
Tell us your use case — lead qualification, appointment booking, or customer support. We'll scope and build it in 2–8 weeks.
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