Voice AI agents that answer, qualify, and convert
RisonAI Tech builds inbound and outbound voice AI agents on Twilio + LLM stacks — AI receptionists, appointment confirmation bots, lead callback agents, and NPS callers. Always on. Hindi + English. From ₹1,50,000.
From ₹1,50,000 · 4–12 week rollout · Twilio + LLM · Hindi & English
AI summary
RisonAI Tech builds voice AI agents for Indian businesses — including AI receptionists for inbound calls, outbound lead callback agents, appointment confirmation bots, and post-purchase NPS callers. All agents are built on Twilio Programmable Voice connected to LLMs (OpenAI / Anthropic), with real-time CRM and calendar integration, graceful human escalation, call transcription, and TRAI-compliant outbound dialing. Voice agents support Hindi and English. Projects start at ₹1,50,000 for a single-flow agent (4–6 weeks); multi-flow systems range ₹3,50,000–₹6,00,000 (8–12 weeks). RisonAI Tech is headquartered in Panipat, Haryana, and serves clients across India and internationally.
Voice AI agent benchmarks: call handling and lead conversion
These benchmarks summarise common outcomes from voice AI implementations across Indian service and sales teams.
Voice AI reduces missed-call rate by 80–95% for inbound teams.
Always-on agents answer every call, eliminating hold queues and voicemail drop-offs.
Outbound AI callback within 60 seconds improves lead contact rate by 3–5×.
Speed-to-lead is the single highest-ROI lever in outbound sales and lead qualification.
Appointment no-show rates drop 30–50% with AI reminder calls.
Personalised voice reminders with reschedule options outperform SMS for confirmation rates.
Voice AI projects for Indian businesses typically range ₹1,50,000 to ₹6,00,000.
Scope is driven by call volume, integration complexity, and whether both inbound and outbound flows are needed.
Voice AI agents we build
From always-on inbound reception to high-speed outbound qualification — deployed on real phone numbers.
AI Receptionist
Inbound voice agent that answers calls 24/7, greets callers, handles FAQs, books appointments, and routes complex enquiries to the right human — without hold music or missed calls.
Outbound Lead Callback
Outbound AI agent that calls inbound leads within 60 seconds, qualifies them by intent and budget, books a meeting with your sales team, and logs everything to your CRM automatically.
Appointment Confirmation Bot
Automated outbound calls to confirm, reschedule, or cancel appointments. Reduces no-shows by 30–50% for clinics, salons, service businesses, and consultancies.
Post-Purchase NPS Caller
Outbound NPS/CSAT collection after purchase or service delivery. Captures structured feedback, flags detractors for immediate follow-up, and pushes results to your analytics stack.
What's included
- Voice AI agent design and conversational flow scripting
- Twilio Programmable Voice or SIP trunk integration
- LLM-powered natural language understanding and response generation
- Dynamic data lookup (CRM, calendar, appointment systems)
- Inbound call routing and context-aware response
- Outbound dialer with call scheduling and retry logic
- Human escalation with warm transfer and full context handoff
- Call recording, transcription, and post-call summary generation
- Compliance guardrails (TRAI, DNC registry, call timing rules)
- Analytics dashboard (call volume, completion rates, escalation rates)
Voice AI use cases by industry
| Industry | Primary voice AI use |
|---|---|
| Healthcare clinics | AI receptionist for appointment booking, reminder calls, prescription refill status |
| Real estate brokerages | Outbound callback on portal leads within 60 seconds, qualification by budget and area |
| E-commerce / D2C | Order status calls, delivery confirmation, post-purchase NPS, cart recovery callbacks |
| Education / EdTech | Lead qualification calls, admission status updates, parent notification calls |
| Financial services | Loan application follow-up, document collection reminders, KYC status calls |
| Service businesses | Appointment reminder calls, feedback collection, renewal and upsell callbacks |
Voice AI agent pricing in India
Fixed price after a free 30-minute scoping call.
Single-flow agent
₹1,50,000 – ₹2,50,000
Delivery: 4–6 weeks
One use case — inbound receptionist or outbound callback. CRM integration included.
- 1 call flow (inbound or outbound)
- Twilio setup & number provisioning
- CRM or calendar integration
- Hindi + English language support
- 30-day post-launch support
Multi-flow system
₹3,50,000 – ₹5,00,000
Delivery: 8–10 weeks
Inbound + outbound flows, analytics dashboard, compliance controls.
- Inbound + outbound flows
- Full CRM + calendar sync
- Outbound dialer with retry logic
- Analytics & call summary dashboard
- 60-day post-launch support
Enterprise voice AI
₹5,00,000 – ₹6,00,000+
Delivery: 10–12 weeks
High-volume call center replacement with SIP integration and advanced observability.
- SIP/PBX integration
- High-volume outbound dialer
- Multi-language + regional dialects
- Advanced observability & alerting
- 90-day post-launch support
Our voice AI delivery process
Step 1
Use case and call flow design
We map the exact call journeys — inbound and outbound — documenting intent branches, exception paths, escalation triggers, and success metrics before any code is written.
Step 2
LLM persona and script engineering
We design the voice persona, train the conversational model on your business context, and engineer the system prompt for natural, on-brand dialogue that avoids hallucination.
Step 3
Telephony integration
We connect Twilio Programmable Voice (or your existing SIP/PBX setup) to the AI engine. We configure call routing, DTMF fallbacks, and inbound number provisioning.
Step 4
Data integrations
We connect the voice agent to your CRM, calendar, appointment system, and any APIs it needs to answer questions accurately and update records in real time.
Step 5
Compliance and regulatory setup
We implement TRAI-compliant calling hours, DNC registry checks, call consent logging, and recording disclosures to keep your campaigns within legal boundaries.
Step 6
Internal testing and voice QA
We run 100+ synthetic call tests, live QA sessions, and edge-case stress tests before any real caller hears the agent. Escalation accuracy and hallucination rates are benchmarked.
Step 7
Pilot launch and monitoring
We launch to a limited call volume, monitor live conversations, and tune the model based on real interaction patterns during the first two weeks.
Step 8
Handover and analytics setup
We deliver call analytics dashboards, train your team on the escalation inbox, document the system, and hand over full ownership of the voice agent infrastructure.
Frequently asked questions
What is a voice AI agent?
A voice AI agent is a software system that conducts natural phone conversations using a large language model (LLM) connected to a telephony platform like Twilio. It listens to the caller, interprets intent, looks up data if needed, and responds in a natural voice — without a human operator.
How much does a voice AI agent cost in India?
Voice AI agent projects for Indian businesses typically range from ₹1,50,000 to ₹6,00,000 depending on whether the scope is inbound only, outbound only, or both — and on integration complexity. RisonAI Tech quotes a fixed price after a free 30-minute scoping call.
What telephony platform do you use?
We primarily build on Twilio Programmable Voice, which works with Indian phone numbers and supports both inbound and outbound call flows. For clients with existing PBX or SIP infrastructure, we can integrate directly.
Can the voice agent speak in Hindi?
Yes. RisonAI Tech builds multilingual voice agents that can detect and respond in Hindi, English, or Hinglish. Tamil, Telugu, Marathi, and Bengali are supported on request. Language detection happens automatically at the start of each call.
Is this TRAI compliant for outbound calling in India?
Yes. We implement TRAI-compliant calling hours, DNC registry checks, explicit consent logging, and call recording disclosures in all outbound voice agent builds. Compliance is built in from the start, not added as an afterthought.
How does the voice agent hand off to a human agent?
When the voice agent detects a complex query, high-value opportunity, or frustrated caller, it triggers a warm transfer to a live human agent — with full conversation context passed as a summary. The human agent sees exactly what was discussed and can continue seamlessly.
What is the difference between a voice AI agent and an IVR?
A traditional IVR forces callers to press number keys to navigate a fixed menu. A voice AI agent understands natural speech, handles multi-turn conversations, adapts to unexpected inputs, and can look up live data — making it dramatically more capable and less frustrating for callers.
How long does it take to build and launch a voice AI agent?
A focused single-use voice agent (inbound receptionist or outbound callback) typically takes 4–6 weeks from scoping to production launch. A multi-flow system with CRM integration, outbound dialer, and compliance setup takes 8–12 weeks.
Ready to deploy a voice AI agent?
Book a free 30-minute scoping call. We'll map the right call flows, confirm feasibility, and send a fixed-price proposal within 48 hours.
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